Terms of Service

Last updated: March 28, 2026

1. Who We Are

Luca Flow is a creative studio operated by Dr. Mohamed Khaled Eid, based in Egypt. We provide AI-powered creative services, web development, visual content production, and digital products for businesses worldwide.

Contact: eid@lucaflow.com

2. Services

Luca Flow offers the following categories of work:

  • Custom landing pages and web development
  • AI-generated visual content (images, motion clips, brand assets)
  • Lead follow-up systems and business automation
  • Digital products (starter kits, templates, guides)
  • Consulting and creative direction

Specific deliverables, timelines, and pricing are defined on each product page or agreed upon in writing before work begins.

3. Payments

Payments for Luca Flow products and services are processed by Paddle.com Market Limited (for customers worldwide) or Paddle.com Inc. (for customers in the United States), acting as our Merchant of Record. Paddle handles all payment processing, invoicing, sales tax, and billing inquiries on our behalf.

By purchasing from Luca Flow, you agree to Paddle's Terms of Use and Privacy Policy.

For custom services, payment terms (deposit, milestones, final payment) are agreed in writing before work begins. Work does not start until the agreed deposit is received.

4. Intellectual Property

Client deliverables

Upon full payment, the client receives full usage rights to all deliverables produced for their project. This includes web pages, images, copy, and other assets created specifically for the engagement.

Portfolio rights

Luca Flow retains the right to showcase completed work in our portfolio, case studies, and marketing materials unless explicitly agreed otherwise in writing.

Tools and systems

Proprietary tools, templates, workflows, and systems developed by Luca Flow remain our intellectual property. Clients receive a license to use them as part of their deliverables, not ownership of the underlying systems.

5. Client Responsibilities

  • Provide accurate information, assets, and feedback in a timely manner
  • Review and approve deliverables within agreed timelines
  • Ensure content provided to us does not infringe third-party rights

Delays caused by late client feedback may extend project timelines accordingly.

6. Revisions

Each service includes a defined number of revision rounds as specified on the product page or in the project agreement. Additional revisions beyond the included rounds may incur extra charges, agreed in advance.

7. Limitation of Liability

Luca Flow provides services on an “as-is” basis. We are not liable for indirect, incidental, or consequential damages arising from the use of our services or deliverables. Our total liability for any claim related to a project is limited to the amount paid for that specific project.

8. Termination

Either party may terminate a project engagement with written notice. If the client terminates after work has begun, payment is due for all work completed up to the termination date. Deposits are non-refundable once work has started.

9. Changes to These Terms

We may update these terms from time to time. Changes take effect when posted on this page. Continued use of our services after changes constitutes acceptance of the updated terms.

10. Governing Law

These terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes arising from these terms or our services shall be resolved in the courts of Cairo, Egypt.

11. Contact

For questions about these terms, contact us at eid@lucaflow.com.